Terms of Service
Last Updated: September 17, 2026 • Osmida Facility Services (Operated by Finkfold)
1. Scope of Services
Osmida Facility Services (operated by Finkfold) manages professional pest control, air conditioning servicing, and residential/commercial deep cleaning across designated localities in Nellore, Andhra Pradesh. Service scopes are confirmed before commencement.
2. Transparent Pricing & ₹0 Advance Policy
Osmida charges ₹0 advance fee for inspection visits and standard home service bookings. Final payment is due only upon completion of service and customer sign-off. Accepted payment methods include UPI (Google Pay, PhonePe, Paytm) and cash directly to the service coordinator.
3. Service Warranty & Rework Terms
General pest control includes a 30-day rework warranty covering the same pest type within treated premises. AC Foam Jet servicing carries a 15-day cooling & water leakage warranty, with a 30-day warranty on newly replaced genuine spare parts. Home deep cleaning includes a 24-hour customer sign-off & corrective touch-up window. Warranty does not apply if treated premises suffer subsequent water flooding, structural construction alterations, or cross-contamination from untreated external zones.
4. Customer Responsibilities & Utilities
Customers are requested to provide running water and electrical connection necessary for jet pumps and vacuum equipment. Customers are advised to secure cash and high-value jewelry in advance of any service crew arrival.
5. Governing Law & Legal Jurisdiction
These terms are governed by the laws of India. Any disputes arising out of services rendered shall be subject to the exclusive jurisdiction of the courts in Nellore, Andhra Pradesh.
Operating Legal Entity: Finkfold
Brand: Osmida Facility Services
Registered Office: Fathekhanpet, Pendemvari Street, Nellore, Andhra Pradesh - 524003
Customer Helplines: +91 76763 58162 | +91 62815 33239
Email: osmidaindia@gmail.com